Onboarding Process
Welcome to CraveJunkie! Now that you’re part of our vibrant community, it’s time to set up your store and start sharing your culinary creations. Follow this step-by-step guide to complete your onboarding process and get your online store up and running.Welcome to CraveJunkie! We’re excited to have you join our vibrant community of food enthusiasts. Now that you’re part of our platform, it’s time to set up your store and start showcasing your culinary creations. Follow this comprehensive guide to complete your onboarding process and launch your online store successfully. This will walk you through everything from setting up your vendor profile and adding products to configuring your store settings and optimizing for customer engagement. Let’s get started on turning your delicious offerings into a favorite destination for hungry customers!
Log In to Your Vendor Dashboard
Start by logging into your vendor dashboard. Visit CraveJunkie.com, click “Login” at the top right corner, and enter your registered email and password to access your vendor dashboard and begin setting up your store.
Configure Payment and Shipping Options
Set up your payment and shipping methods. Link your payment gateway through the “Payment Settings” to ensure you receive payments smoothly. Define shipping options, including delivery zones and rates, to manage customer orders effectively.
Review and Publish Your Store
Conduct a thorough review of your store details. Check your profile, payment settings, shipping options, and menu items for accuracy. Once you’re satisfied, click “Publish” to make your store live and visible to customers.
Optimize Your Store for Better Performance
Regularly update your menu with new items or promotions. Utilize analytics tools to track sales performance and customer preferences. Adjust your offerings based on insights to improve your store’s performance and appeal.
Complete Your Vendor Profile
Navigate to the “Store Settings” section to complete your vendor profile. Update your store name, description, and contact details. Upload your store logo and banner image to personalize your store’s appearance and establish your brand identity.
Create and Organize Your Menu
Add your menu items by entering names, descriptions, prices, and high-quality images. Use the menu management tools to categorize items into sections like appetizers, main courses, and desserts, and set availability times for each item based on your schedule.
Manage Orders and Customer Interaction
Manage incoming orders through your vendor dashboard. Track order status, update customers about their deliveries, and use communication tools to respond to inquiries and reviews, fostering positive customer engagement and satisfaction.
Access Support and Assistance When Needed
If you encounter any issues or have questions, visit the “Contact Us” page. Our support team is available to assist with any challenges you face and ensure a smooth and successful experience on CraveJunkie.
How To Add Products
Access Your Vendor Dashboard
Begin by logging into your CraveJunkie vendor account. Once logged in, navigate to your dashboard. From there, find the "Products" tab in the left-hand menu to manage your store’s inventory. Click on this tab to proceed.
Enter Product Details
On the product creation page, fill out the fields to describe your dish or item: Product Name: Enter the name of your dish or item (e.g., "Spicy Chicken Wings"). Description: Provide a brief description of the dish, including key ingredients and features. Product Categories: Choose or create a category that best fits the product (e.g., “Appetizers”). Tags: Add relevant tags to help customers find your product (e.g., “Spicy”).
Set Pricing and Inventory
In the "Pricing" section, input the price of your dish or item. If you’re offering discounts, set a “Sale Price” and define the sale period. If managing stock, enter the available quantity in the “Inventory” section to keep track of your product.
Review and Publish Your Product
After filling out all the details, carefully review them to ensure everything is correct. Once you’re satisfied, click the “Publish” button to make the product live on your store. Your dish or item is now available for customers to purchase.
Click on “Add New Product”
After accessing the "Products" section, locate and click the “Add New Product” button to open the product creation page. This will allow you to start adding a new dish or item to your store’s menu easily and efficiently.
Upload High-Quality Images
Scroll to the “Product Image” section. Click “Upload Image” and select files that best showcase your dish or item. Use clear, high-resolution images to attract and engage potential customers. Upload multiple images from various angles to provide a detailed and visually appealing view. Highlight unique features, textures, and presentation styles to make your product stand out and entice buyers effectively.
Configure Additional Options
Depending on your offering, configure additional options like: Variations: If your dish is available in different sizes or with different sides, create variations (e.g., "Small", "Medium"). Add-Ons: Provide extra toppings or sides using the add-ons feature (e.g., “Extra Cheese”).
Manage and Update Your Products
After publishing, you can return to the "Products" section in your dashboard to manage or update items. Edit details, adjust pricing, or remove items that are no longer available. Keeping your product listings current is essential for store management.